Operations Manager

Designsmith Interior Works LLC · 5 days ago
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Location
Dubai
Department
Civil & Fitout - DS
Employment Type
Full-time
Applications Received
7

Job Description


Position: Operations Manager – Contracting & Fit-Out

Employment Type: Full-Time

Location: Dubai, UAE

Experience: 15–20+ Years (Contracting & Fit-Out)


Role Purpose


The Operations Manager is responsible for driving operational excellence across all projects by acting as the Integrator—identifying issues early, analysing root causes, and ensuring timely, effective solutions across departments.

This role focuses on systems, discipline, and execution consistency, not micromanagement. The Operations Manager works closely with execution and delivery teams to ensure projects are delivered efficiently, profitably, and in line with governance standards.


Key Responsibilities


1. Operational Integration

  1. Ensure seamless coordination between Projects, QS, Procurement, Planning, Technical, and Commercial teams
  2. Break functional silos and remove operational bottlenecks
  3. Align departments toward common execution and delivery objectives

2. Problem Analysis & Resolution

  1. Identify recurring operational issues across projects
  2. Conduct root cause analysis and implement sustainable solutions
  3. Escalate issues with clarity, structure, and data when required

3. Project Performance Oversight

  1. Monitor overall project performance including:
  2. Progress and productivity
  3. Cost overruns
  4. Delays and execution risks
  5. Support project teams with recovery and mitigation strategies

4. Process & Discipline

  1. Standardise execution workflows, reporting formats, and escalation mechanisms
  2. Ensure compliance with internal SOPs and governance frameworks
  3. Drive discipline and consistency across all operational functions

5. Planning & Resource Optimisation

  1. Work closely with Planning to review project programmes
  2. Ensure realistic sequencing, manpower loading, and resource deployment
  3. Optimise utilisation of resources across multiple projects

6. Commercial & Contractual Awareness

  1. Support early identification of:
  2. Variations
  3. Claims
  4. Extension of Time (EOT) triggers
  5. Strengthen coordination between execution and commercial teams

7. Leadership & Decision Support

  1. Act as a neutral, objective decision-support partner to project teams and senior management
  2. Enable data-driven decision-making for leadership
  3. Influence outcomes without direct authority through credibility and structure


Key Competencies & Experience:

  1. 15–20+ years’ experience in contracting and fit-out, managing multiple high-value projects simultaneously
  2. Strong understanding of FIDIC contracts
  3. Excellent analytical and problem-solving skills
  4. Proven cross-functional leadership capability
  5. Strong operational planning and optimisation skills
  6. Calm and decisive under pressure
  7. Ability to influence without formal authority
  8. Deep understanding of contracting and sub-contracting business models